Front Office Manager

The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.

• Oversees the daily work activities of the front office and patient flow.
• Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.
• Assists with discipline of team members in accordance with company policy.
• Provides annual reviews for front office team members.
• Creates front office team member schedules.
• Maintains office equipment including cleaning, maintenance, and repairs.
• Provides clerical support when needed to assist front office team.
• Maintains proper inventory of office supplies.
• Maintains the highest standard of professionalism and customer service.
• Performs other related duties as assigned.

• High school diploma or equivalent required.
• College education preferred.
• Two years of administrative and clerical experience required.
• Medical or dental experience required.

• Basic office skills such as typing and filing.
• Proficient with Microsoft Office Suite or related software.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to quickly find solutions that enhance the patient experience.
• Ability to work cross functionally with other team members.

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Uniforms/Scrubs provided

• Competitive pay, Bonus potential, and annual merit reviews
• 401(k) Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
• Employer Sponsored Short Term Disability
• Long Term Disability Plan