The Insurance Verification Coordinator is responsible for verifying insurance for emergency cases and investigating any missing information that prohibits verification. This individual also maintains the relationship with the third-party insurance verification vendor.

Roles and Responsibilities

  • · When appropriate, work with third party insurance verification company to ensure patient insurance is verified in a timely manner
  • · Serve as liaison between insurance providers, staff, and patients regarding eligibility, payments, approvals, etc.
  • · Work with various insurance companies to navigate their processes in an effort to achieve consistent outcomes
  • · Provide exceptional customer service while interacting with staff, insurance providers, and patient’s over the phone, in person and electronic communication
  • · Successfully work individually and/or in a team environment
  • · Ability to effectively communicate with patients, over the phone or in person, to help them understand the cost associated with treatment
  • · Attention to detail is a must when updating and maintaining patient insurance information within OMSVision
  • · Adhere to deadlines ad prioritize work against the patient schedule

Qualifications and Education Requirements

  • · High School Diploma or equivalent
  • · Associates degree or vocational school training preferred
  • · Minimum of 1+ years of relevant experience

Preferred Skills

  • · Knowledge of dental and medical terminology
  • · Knowledge of medical and dental insurance benefits
  • · Experience with Dental Practice Management Software
  • · Experience with Microsoft Excel Medical / Dental coding knowledge

We also offer a comprehensive benefits package including:

Core Benefits & Wellness

  • Medical (including Virtual Care), Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Uniforms/Scrubs provided

Financial Well-being


  • Competitive pay, Bonus potential, and annual merit reviews
  • 401(k) Plan w/Company Match
  • Health Savings Account (HSA) with HDHP health plans

Life Insurance

  • Basic and Supplemental Life Insurance
  • Spouse and Child Life Insurance

Time Off, Disability and Leave of Absence

  • Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
  • Employer Sponsored Short Term Disability (Medical Leave – including maternity leave)
  • Long Term Disability Plan