Role and Responsibilities

The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.

  • Oversees the daily work activities of the front office and patient flow.
  • Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.
  • Assists with discipline of team members in accordance with company policy.
  • Provides annual reviews for front office team members.
  • Creates front office team member schedules.
  • Maintains office equipment including cleaning, maintenance, and repairs.
  • Provides clerical support when needed to assist front office team.
  • Maintains proper inventory of office supplies.
  • Maintains the highest standard of professionalism and customer service.
  • Performs other related duties as assigned.

Education and Experience

  • High school diploma or equivalent required.
  • College education preferred.
  • Two years of administrative and clerical experience required.
  • Medical or dental experience required.

Skills and Abilities

  • Basic office skills such as typing and filing.
  • Proficient with Microsoft Office Suite or related software.
  • Extensive knowledge of office management procedures.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to quickly find solutions that enhance the patient experience.
  • Ability to work cross functionally with other team members.

We also offer a comprehensive benefits package including:

Core Benefits & Wellness

  • Medical (including Virtual Care), Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Uniforms/Scrubs provided

Financial Well-being

  • Competitive pay, Bonus potential, and annual merit reviews
  • 401(k) Plan w/Company Match
  • Health Savings Account (HSA) with HDHP health plans

Life Insurance

  • Basic and Supplemental Life Insurance
  • Spouse and Child Life Insurance

Time Off, Disability and Leave of Absence

  • Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
  • Employer Sponsored Short Term Disability
  • Long Term Disability Plan