Scheduling Coordinator

The Scheduling Coordinator will greet patients, answer telephones, schedule appointments, collect patient financial responsibility and prepare patient charts.

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication
• Greets patients and visitors immediately upon arrival with a friendly demeanor
• Answers the phone promptly with a smile
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms
• Prepares a daily schedule for each provider
• Prepares patient charts
• Manages patient flow to reduce patient wait time
• Assists patients as necessary
• Maintains reception area in a neat and orderly condition
• Maintains professional relationship with referring offices
• Maintain confidentiality of all information in accordance with HIPAA
• Understanding of dental terminology is necessary
• Performs other related duties as assigned

• Minimum of 1 year of customer service experience required
• High school diploma or equivalent required

• Friendly, inviting, and professional personality and presence
• Basic office skills such as typing and filing
• Good organizational skills Attention to detail

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Uniforms/Scrubs provided

• Competitive pay, Bonus potential, and annual merit reviews
• 401(k) Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
• Employer Sponsored Short Term Disability (Medical Leave – including maternity leave)
• Long Term Disability Plan